
The preview features include a new segment builder, the ability to continue customer conversations by taking action on SMS replies, and multiple journey branches to create more personalized variations. The Dynamics 365 Marketing June 2022 update has three preview features and two general availability features from the 2022 wave 1 release plans.
Check-ins are now created when joining an event 2 hours or less before it starts (formerly limited to 30 minutes before the event start) ensuring check-ins are created for early joiners. Improved reliability of e-mail link clicked insights for customers. New metrics allow you to measure SMS campaign performance, including response rate, percentage of responses that include a defined keyword, and most used keywords. Triggers can now have up to 29 attributes (formerly limited to 10). This enables you to compare journey flow and goal attainment across journey versions. Finally, analytics are preserved for each version. Fourth, copies are no longer created each time a change is made, leaving you with an uncluttered view of your journey list. Mid-flight customers can continue going through the journey version they entered while all new customers experience the journey with the latest updates.
Third, customers who are mid-flight in journeys are not impacted.
This makes editing journeys as simple as editing documents each change is tracked and is available for auditing. Second, because the Marketing app automatically version tracks each update, you can make complex and structural changes to journeys confidently and collaboratively with your team. First, you can now make light edits to live journeys-such as renaming elements and adjusting goal percentages-without creating new versions. With this new feature, editing journeys becomes easier and more collaborative than before.
Dynamics 365 Marketing already makes it easy to update journeys after they're live, allowing you to optimize journeys and improve business outcomes. Version number AppĮdit, publish, and optimize journeys by making incremental updates, while tracking and analyzing all previous versions together The update also includes improvements to real-time journeys, the SMS channel, marketing pages, and event management. The public preview features include the ability to edit live journeys with improved version tracking capabilities for real-time marketing journeys and brand profiles including custom sender profiles, social links, and custom fields for better branding consistency within organizations.
The general availability features include reusable content blocks for quick email creation, the ability to continue customer conversations by taking action on SMS replies, multiple journey branches to create more personalized variations, and a new channel analytics dashboard to track delivery and engagement metrics across multiple channels. It also includes a public preview from the 2022 wave 2 release plans. The Dynamics 365 Marketing July 2022 update has four general availability features and one pubic preview from the 2022 wave 1 release plans. You can also give the default a name (like other variations) to help explain situations where the content will be used.
Conditional content (preview) enhancements: Preview and test send now remove content variations that are not possible.